Shipping policy

Our processing time is currently 10 business days, which does not include weekends or holidays that may fall in that time frame. Please note that the day you place your order is not considered a processing day.

If you receive an item in your order that is damaged, please contact us for a resolution within 48 Business hours from the time of delivery - we will confirm by checking your tracking

ALL Claims must be submitted within 48 business Business Hours of delivery through email. 

***Cardinal Custom Creations is not responsible for shipping damages caused by the shipping carrier**

***Cardinal Custom Creations is not responsible for lost, stolen or misdelivered packages, We highly suggest to protect your order that you purchase ROUTE. ROUTE is an insurance to cover your package in the event of something happening***